Shipping policy
Shipping Policy
Gold & Diamond Exchange
Order Processing & Shipping
All orders are processed and shipped within 5–7 business days after payment confirmation.
Delivery time depends on the shipping method, carrier, and destination. Please allow additional transit time after shipment.
Once your order ships, tracking information will be provided by email.
Business days exclude weekends and U.S. federal holidays.
Shipping Methods and Rates
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Standard Shipping: FREE on orders of $100 or more.
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Standard Shipping: $13 on orders below $100.
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Express Shipping: $30.
Delivery Time
Delivery times depend on the shipping carrier and destination. Shipping transit time begins after the order has been dispatched.
Tracking Information
Once your order ships, tracking information will be provided so you can monitor your shipment.
Shipping Insurance
Orders are shipped using appropriate packaging, with shipping insurance arranged according to the selected service and order requirements.
Shipping Delays
Unexpected delays may occur due to carrier disruptions, holidays, weather, or other circumstances beyond our control.
Contact Us
For shipping questions, please contact Gold & Diamond Exchange through our website.